Withdrawal by the Participant & Cancellation Policy

We understand that plans can change. Our cancellation policy is clear and fair:

Up to 14 days after booking: All payments are fully refundable.

61 days or more before program start: A non-refundable processing fee of €350 applies. All other payments made will be refunded.

60 to 31 days before program start: 50% of the program fee is non-refundable.

30 days or less before program start: The full amount is non-refundable.

Personal data will only be processed for the execution of the program and will not be passed on to third parties unless necessary for contract fulfillment. Further information can be found in the general privacy policy.

Subject of the Contract

These Terms and Conditions (T&C) govern the booking and participation in the Oply Explore program. The program includes various services, such as accommodation, access to co-working spaces, workshops, social and cultural activities, and other included services. By booking, the participant acknowledges these terms.

Booking & Conclusion of Contract

Booking is made through the website booking tool.

The contract is concluded with the written booking confirmation by the provider. By booking, the participant accepts these T&C.

Payment Terms

Payment is due immediately, unless installment payments are offered on the website.

If installment payments are available, the deadlines specified on the website apply.

Scope of Services & Changes

The scope of contractual services is defined by the program description and the booking confirmation. The provider reserves the right to make minor changes in the schedule, accommodations, or workshop program, provided these do not significantly alter the overall character of the program. If individual services cannot be provided due to force majeure, illness of speakers, or organizational requirements, the provider will strive to offer adequate alternatives.

Rebooking & Substitute Participants

Rebooking to another program date is possible, subject to availability and an already scheduled follow-up program, for a processing fee of €150. The participant may nominate a substitute person up to 15 days before the program start. The provider may reject the substitute if they do not meet the participation requirements.

Withdrawal & Changes by the Provider

The provider reserves the right to cancel Oply Explore if: Force majeure (e.g., natural disasters, pandemics) significantly affects the implementation. The minimum number of participants is not reached. In this case, the cancellation occurs no later than 100 days before the program start. In these cases, the program fee already paid will be fully refunded.

Liability & Warranty

The provider is responsible for ensuring the proper execution of the program according to the agreed services. Liability for personal injuries due to slight negligence is excluded.

Liability for property and financial damages is limited to cases of gross negligence or intent and capped at the program fee. No liability exists for unforeseeable events beyond the provider’s control (e.g., delays in public transport, weather conditions, personal circumstances of participants). Participation in certain activities (e.g., sports or cultural activities) is at the participant’s own risk.

Insurance

It is recommended to take out travel cancellation insurance as well as insurance for medical emergencies and liability cases.

Applicable Law & Jurisdiction

Austrian law applies. The place of jurisdiction is Linz, Upper Austria, unless mandatory legal provisions state otherwise.